Shipping policy

🚚 Matrameru Shipping Policy

We deliver happiness to your doorstep — safely and on time.

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📍 Shipping Locations

We currently ship across all serviceable pin codes in India.

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⏱️ Delivery Time

• Metro Cities: 2–5 business days
• Other Areas: 3–7 business days
• In rare cases (remote locations or high-demand periods), delivery may take slightly longer.

You'll receive a tracking link via email/SMS once your order is dispatched.

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💳 Shipping Charges

• FREE Shipping on all prepaid orders above ₹499
• Orders below ₹499 may have a standard shipping fee of ₹49–₹79 (based on weight & location)

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📦 Order Processing Time

Orders are typically processed within 24–48 hours (Mon–Sat, excluding holidays).

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❗ Delays

In the event of courier delays, weather issues, or unforeseen events, we will notify you via email or SMS.

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Questions?                                                                                                                     ✉️ Email us at: support@matrameru.com                                                                     🌐 Track orders or get updates on: www.matrameru.com